Conduct standards and integrity

Ethics, professionalism and accountability

The Child and Adolescent Health Service (CAHS) is committed to our Vision, mission and values and the WA Health Code of Conduct to ensure that we maintain high standards of excellence and integrity in all areas of the health service. CAHS is open to any feedback relating to conduct standards, integrity, ethics, professionalism and accountability relating to its services and staff.

To ensure that we continue to meet expectations, there are three methods of providing feedback or making a formal report about positive or negative conduct or wrongdoings.

Compliments and complaints

You can give a compliment or make a complaint by completing our feedback form or getting in touch with the Child and Family Engagement Service (CaFES), who receive and review all feedback about CAHS.

A complaint is generally an expression of dissatisfaction by or on behalf of an individual consumer/carer regarding any aspect of service provided by Child and Adolescent Health Service, including:

Feedback about each of these services is managed by the Child and Family Engagement Service.

Public Interest Disclosure

A Public Interest Disclosure (PID) is a statement of wrongdoing of a public sector agency that serves public interest.

The Public Interest Disclosure Act 2003 (PID Act) (external site) aims to ensure openness and accountability in government by encouraging people to make disclosures and protecting them when they do.

Find out more about making disclosures and the CAHS PID Guidelines.

Reporting misconduct

Under the Corruption, Crime and Misconduct Act (2003) (external site), the Chief Executive of the Child and Adolescent Health Service has obligations to both the Corruption and Crime Commission (CCC) (external site) and the Public Sector Commission (PSC) (external site) in relation to reporting suspected misconduct by CAHS staff.

Find out more about the types of misconduct and how to report misconduct at CAHS.