The suggested approach for robust dispensing data backup and recovery is outlined below. This may not be exhaustive and it is strongly recommended that data backup and recovery options be discussed with the relevant software provider(s).
Daily backup of key data, such as dispensary system data, is recommended.
Backup to different media
Backup to a different medium. A backup is useless if it is with the computer which gets destroyed or stolen. If a removable device is used and retained onsite, ensure the device is stored in a suitable location such as a fire safe.
Offsite backups are highly recommended for recovery from events such as fire, flood, and robbery or computer failure.
Automate the backup
Where possible automate the backup process to ensure backups will be completed without requiring human intervention.
Scope of backup
Ensure all required data is included in the backup.
Regularly check recovery
It is imperative to be able to recover using a backup.Running a backup does not necessarily mean it has worked and many factors can affect the success. Regularly test to ensure the data has been successfully captured and can be readily accessed and restored. This should be performed after any major changes to dispensing systems, such as application, hardware or system upgrades. Discuss recovery checking with the relevant software provider(s).