Contact us

Department of Health

Phone:(08) 9222 4222 weekdays 8am to 5pm

National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (external site):

  • TTY users phone 133 677 then ask for 08 9222 4222
  • Speak and Listen users phone 1300 555 727 then ask for 08 9222 4222
  • Internet relay users (external site)connect to the NRS then ask for 08 9222 4222
Patient enquiries

Please Contact the hospital or health service directly.  Please note, clinicians have an ethical, professional and legal duty to keep patient information confidential.

Media enquiries

For media enquiries please contact the appropriate area service: 

Department of Health   9222 4333
CAHS  9340 8500 (office hours) 9340 8222 (after hours)
NMHS 9346 7300
WACHS   6145 4166
Write

Postal address

PO Box 8172 
Perth Business Centre 
Perth WA 6849 
Australia

Visit

Department of Health 
189 Royal Street 
East Perth WA 6004 
Australia

Public health

Communicable Disease Control notifications 

Ph: 9388 4852(office hours) or 9328 0553(a/h)
Email: cdc@health.wa.gov.au

Disaster Management
Ph: 9222 4222 or 9328 0553 (a/h)
Email: emergency.oncall@health.wa.gov.au

Environmental Health
Ph: 9388 4999 or 9328 0553 (a/h)
Email: ehinfo@health.wa.gov.au

Other contact numbers for units within public health can be found on their pages throughout this website

Access WA Health medical records

Access WA Health medical records

Under the Freedom of Information Act 1992 (external site)you can access your WA Health medical records.

This service is free and applications must be in writing.

Read more about accessing WA Health medical records (Healthy WA)

Compliments or complaints

Compliments or complaints

  • Compliments and complaints about treatment received in a Western Australian hospital or health service should be directed to them.
  • Complaints alleging corrupt, criminal or seriously improper behaviour by Department of Health staff should be directed to the Corporate Governance Directorate, Department of Health.  Phone 1800 000 224, or email accountability@health.wa.gov.au.
Medicare

Medicare

Through Medicare, the Australian Government helps with the costs of some in-hospital and out-of-hospital services.

For further information visit the Medicare website (external site).