Advice on how to access COVID-19 critical supplies

Due to the COVID-19 pandemic, COVID-19 critical supplies (i.e. personal protective equipment or PPE) have become more difficult to procure.

State Agencies should continue to buy PPE from their usual or alternative suppliers, however, agencies must continue to comply with General Procurement Direction 2022/03 (external site), which covers the procurement of COVID-19 critical supplies. Where possible, organisations other than State agencies should continue to buy PPE from their usual or alternative suppliers.

In order for COVID-19 critical supplies held by the WA Government to be available for priority groups, all requests to Health Support Services (HSS) will be reviewed and evaluated by a multi-agency governance body, based on availability of supply and risk.

Request process

To request COVID-19 Critical Supply to respond to an outbreak or after having exhausted the primary request pathway:

You will be advised if your request has been approved or unsuccessful.

Requestors should note:

  • there is a cost associated with the provision and distribution of COVID-19 critical supplies from the WA Government. Estimated costs will be provided as part of the request process.
  • there will be no stock returns or refunds.

Primary request pathway for COVID-19 critical supplies, by category of organisation

Organisation category Primary COVID-19 critical supplies request pathway
Primary care providers, including GPs and General Practice Respiratory Clinics Follow instructions on the WA Primary Health Alliance (WAPHA) website.
WA Health contracted partners Email the completed COVID-19 critical supply request form (PDF 370KB) to HSS.CovidCriticalSupply@health.wa.gov.au
Private hospital providers

Contact your usual supplier in the first instance.

If the usual supplier can’t deliver, email the completed COVID-19 critical supply request form to HSS.CovidCriticalSupply@health.wa.gov.au

Aged care providers Send an email request demonstrating evidence of need to the Commonwealth Government at agedcareCOVIDPPE@health.gov.au
Disability service providers Send an email request demonstrating evidence of need to the Commonwealth Government at NDISCOVIDPPE@health.gov.au
Other WA Government agencies, including WA Police, the Departments of Education, Fire and Emergency Services, Justice, and Communities, government trading enterprises and third party providers

Contact your usual supplier in the first instance.

If the usual supplier can’t deliver, email the completed COVID-19 critical supply request form to HSS.CovidCriticalSupply@health.wa.gov.au

Aboriginal community health organisations Follow instructions on the WA Primary Health Alliance (WAPHA) website.

 

How to access rapid antigen tests

State Government agencies and other organisations can request supply of RATs from the COVID-19 RAT Allocation Committee.

Request process:

You will be advised if your request has been approved or unsuccessful.

Requestors should note:

  • there may be a cost associated with the provision and distribution of RATs from the WA Government, on the basis of public policy applicable at the time of the request. Any cost will be advised as part of the request process.
  • there will be no stock returns or refunds.
Last reviewed: 21-09-2022