09 November 2017

Top honour for Diabetes Telehealth at WA Health Excellence Awards

A program using telehealth to deliver diabetes education to people in regional Western Australia has taken the highest honour – the Director General’s Award – at the 2017 WA Health Excellence Awards.

WA Department of Health Director General Dr DJ Russell-Weisz said the Diabetes Telehealth Program had improved health outcomes and reduced the burden of travel for rural Western Australians, while also using health resources more efficiently.

“Diabetes is a leading cause of potentially preventable hospitalisations in Western Australia, particularly in regional areas,” Dr Russell-Weisz said.

“This Program, which is the first diabetes educator-led telehealth service in Australia, brings equitable and flexible diabetes education closer to home for rural Western Australians.

“In its first two years, the Program received more than 700 referrals, provided 1400 occasions of service and was used for professional development for nearly 920 health professionals.

“It also saved more than 113,000km in travel for consumers and 54 days of travel for diabetes educators.

“The Program has resulted in significant consumer satisfaction, decreased hospital admissions, and a halving of emergency department presentations among users.

“I congratulate the WA Country Health Service and its partners – Diabetes WA and the WA Primary Health Alliance – for this valuable initiative.”

The WA Health Excellence Awards is an annual event that recognises innovation and excellence in service delivery in eight project categories. The recipient of the Director General’s Award was one of the eight category winners.

Project category winner

1. Managing resources effectively and efficiently

Project: Pharmacy compounding service improvement

Team: Pharmacy Department, Fiona Stanley Hospital – South Metropolitan Health Servic

2. Engaging with consumers, carers and the community

Project: Child development – clinical service re-design
Team: Child Development Service, Child and Adolescent Community Health – Child and Adolescent Health Service

3. Achieving better health outcomes for Aboriginal people

Project: Moorditj Djena (Strong Feet)
Team: Community and Population Health Services – East Metropolitan Health Services

4. Developing sustainable solutions for out-of-hospital healthcare

Project: Health navigator service for chronic conditions

Team: Strategy and Reform, Southern Inland Health Initiative – WA Country Health Service and Silver Chain

5. Overcoming inequities

Project: Diabetes telehealth
Team: Strategy and Reform, Better Health Improvement Program (BeHiP) – WA Country Health Service

6. Innovative solutions for improving safety and quality

Project: Rapid response to clinical deterioration
Team: Intensive Care Unit, Armadale Kalamunda Group – East Metropolitan Health Service

7. Preventing illness and injury and keeping the community healthy

Project: Kalgoorlie meningococcal W outbreak response
Team: Population Health, Goldfields Population Health Unit, WA Country Health Service and Communicable Disease Directorate and Disaster Preparedness and Management Unit, Public Health and Aboriginal Health Division – Department of Health

8. Workforce initiatives to improve service delivery

Project: Theatre efficiency reform
Team: Surgical Division, Sir Charles Gairdner Hospital – North Metropolitan Health Service

Other individual awards:

Jill Porteous Memorial Award for Quality and Safety

Stephanie Waters, Tele-stroke Program Manager, WA Country Health Service

Also honoured this year were Statewide Obstetric Support Unit Medical Director Dr Diane Mohen and retired Fremantle Hospital Medical Consultant Dr Dan O’Donnell, who were joint recipients of the Minister for Health’s Award for Outstanding Commitment to a Healthier Western Australia.

Visit the WA Health Excellence Awards for more information on project categories.


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