Excellent health care, every time
The vision for the South Metropolitan Health Service is excellent health care, every time.
Our ambition is a future where we are the public health service of choice – for our staff, patients and community.
This means we want our patients, their carers and family members to be happy when they are referred to our services for care and treatment.
We want our staff to be happy to come to work; to feel engaged with opportunities to be innovative; and to feel listened to and respected.
We want to be an employer of choice where others wish to join.
In delivering excellent health care, every time, we will be an organisation that:
- values a culture of safety and quality, and sustainability
- engages with all staff
- demonstrates high performance across all areas.
Our values
Many of our staff work across multiple sites. When receiving care and treatment our patients may journey through different parts of our network of hospitals and community-based services.
A unifying set of values and behaviours across the health service builds the same expectations and conduct – for our staff, patients and community. This is essential if SMHS is to deliver our vision of excellent health care, every time.
See our vision and values (PDF 324KB) or watch as our staff, patients and their families explain what our values mean to them (external site).