Patient rights and responsibilities

Everyone seeking or receiving healthcare in WA has certain rights and responsibilities. These include the right to access, safety, respect, partnership, information, privacy and to give feedback on their care. These essential rights form the Australian Charter of Healthcare Rights.

A genuine partnership between patients and public healthcare providers leads to the best possible outcomes. The healthcare rights apply to all people in all places where health care is provided in WA. This includes public and private hospitals, day procedure services, general practice and other community health services.

Staff in WA health facilities play a vital role in this process as people seeking or receiving care are not always in the position to review their rights.

Prior to the launch of Australian Charter of Healthcare Rights, WA used the WA Public Patients’ Hospital Charter. To avoid confusion and to support a national approach in increasing focus on person-centred care, the WA Charter was retired in 2019.

Resources

More information

Patient Safety and Clinical Quality
Address: 3 Forrest Place, Perth
Phone: 6373 2212
Email: RoyalST.PSCQ@health.wa.gov.au

Last reviewed: 23-07-2020
Produced by

Patient Safety and Clinical Quality