Contact us

Phone: 
(08) 9222 4222
weekdays 8am to 5pm

Street address
189 Royal Street
East Perth WA 6004
Australia

Postal Address
PO Box 8172
Perth Business Centre
Perth WA 6849
Australia

National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (external site):

Patient enquiries

WA Health medical records

Under the Freedom of Information Act 1992 (external site) you can access your WA Health medical records.

Contact the hospital or health service directly. Applications must be made in writing and there is no fee for requesting your records.

Clinicians have an ethical, professional and legal duty to keep patient information confidential.

More information about accessing WA Health medical records is available on HealthyWA (external site).

Medical records from private practices

These are owned by the medical practitioner (if it is a solo practice) or the practice (if the doctor is part of a corporate medical practice). WA Health cannot help with these. You may wish to contact the Australian Health Practitioner Regulation Agency (external site) which supports the Medical Board of Australia (external site).

Outpatient appointments

For all patient appointments contact the hospital or health service directly.

Compliments or complaints

WA Health hospitals and health services

Send a compliment or make a complaint.

Treatment received from a private provider

Complaints can be directed to the Health and Disability Services Complaints Office (HaDSCO) (external site).

Complaints about WA Health staff

Complaints about corrupt or improper behaviour and breaches of the WA Health Code of Conduct by WA Health staff can be directed to the Corporate Governance Directorate.

Phone: 1800 000 224
Email: accountability@health.wa.gov.au

Further information relating to the reporting of misconduct can be accessed at Corruption and Crime Commission (external site) or Public Sector Commission (external site).

South Metropolitan Health Service

Address

Level 2, Administration Building
Fiona Stanley Hospital
14 Barry Marshall Parade
Murdoch, 6150

Postal Address

Fiona Stanley Hospital
Locked Bag 100
Palmyra DC, 6961

Email

SMHS.GeneralEnquiries@health.wa.gov.au

Phone

(08) 6152 2222

Website

http://www.southmetropolitan.health.wa.gov.au/

North Metropolitan Health Service

Address

T Block
Sir Charles Gairdner Hospital
Nedlands WA 6009

Postal Address

North Metropolitan Health Service
T Block
Sir Charles Gairdner Hospital
Nedlands WA 6009

Phone

(08) 6457 3333

Website

http://www.nmahs.health.wa.gov.au/

East Metropolitan Health Service

Address

Kirkman House,
Royal Perth Hospital Campus,
10 Murray Street Perth 6000

Postal

GPO Box X2213
Perth WA 6847

Phone

(08) 9224 2244 (RPH Switchboard)

Email

EMHS.generalenquiries@health.wa.gov.au

Image of Facebook logo

Child and Adolescent Health Service

Address

Princess Margaret Hospital
Roberts Road
Subiaco 6008

Postal Address

GPO Box D184
Perth 6840

Phone

(08) 9340 8222

Website

http://www.cahs.health.wa.gov.au/

WA Country Health Service

Address

189 Wellington Street
Perth 6000

Postal Address

PO Box 6680
East Perth Business Centre 6892

Phone

(08) 9223 8500

Website

http://www.wacountry.health.wa.gov.au/

Public health

Communicable Disease Control notifications

Phone: (08) 9388 4852 (office hours) or (08) 9328 0553 (a/h – after hours)
Email: cdc@health.wa.gov.au

Disaster Management

Phone: (08) 9222 4222 or (08) 9328 0553 (a/h)
Email: emergency.oncall@health.wa.gov.au

Environmental Health

Phone: (08) 9388 4999 or (08) 9328 0553 (a/h)
Email: ehinfo@health.wa.gov.au

Medicare

Through Medicare, the Australian Government helps with the costs of some in-hospital and out-of-hospital services.

For further information visit the Medicare website (external site).

Media enquiries

For media enquiries please contact the appropriate area service: 

Department of Health   (08) 9222 4333
South Metropolitan Health Service 0424 148 551
North Metropolitan Health Service
(08) 9346 7300
East Metropolitan Health Service
(08) 9224 2769 
Child and Adolescent Health Service
(08) 9340 8500 (office hours) 9340 8222 (after hours)
WA Country Health Service   (08) 6145 4166