Search results

Complaints Management Policy - 78.23267

The purpose of the Complaints Management Policy is to set out the requirements for the collection, recording, reporting and management of consumer complaints relating to the WA health system.

Health and Disability Services Complaints Office (HaDSCO) - 75.88001

Health and Disability Services Complaints Office (HaDSCO) provides an impartial resolution service for complaints relating to health or disability services.

HACC – complaints management - 74.99424

Information about the HACC complaints processes for consumers and service providers.

GP visits for minor complaints: emergency departments for emergencies - 55.5217

Western Australians are encouraged to visit their local GP or after-hours GP when faced with routine or minor medical complaints.

Consumer feedback - 49.74203

Consumer feedback is welcomed in the WA health system. Encouraging consumers to provide feedback about their health care experience offers a source of valuable information to hospitals and health service organisations.

Contact us - 21.38361

Department of Health phone number 9222 4222 and address 189 Royal Street, East Perth

Cervical screening data and statistics - 16

The privacy of the information held in the WA Cervical Screening Register is protected by law – Health (Cervical Screening Register) Regulations, 1991 (WA)

Patient safety surveillance - 14.38073

Our staff are renowned for providing excellent, evidence based care, governed by sound clinical practice and focused on preventing and reducing the impact of clinical incidents.

HACC – for service providers - 10.93112

Information for service providers about the Home and Community Care (HACC) Program

Using pesticides safely - 9.268572

If not used correctly, pesticides can be dangerous to health and the environment.

HACC – fees policy - 8.64614

Information on HACC fee policies and guidelines.

Voluntary Assisted Dying Board - 5

The Voluntary Assisted Dying Board (the Board) is established under the Voluntary Assisted Dying Act 2019 for the purpose of ensuring proper adherence to the legislation and to recommend safety and quality improvements

Consultation - Management of professional misconduct and protections for notifiers - 4

Health ministers agreed to take actions to address concerns that the management of professional misconduct by registered health practitioners relating to sexual misconduct and sexual boundary violations needs to better meet community expectations.

Copper in drinking water - 4

Health risks associated with copper in drinking water

Glyphosate use in local government - 4

glyphosate, local government, pesticides, regulation, licences, risk, safety

WA Health says be 'asbestos aware' - 3

WA Health is reminding Western Australians to be ‘asbestos aware’ when renovating or maintaining properties built before 1990.

Plan to improve access and inclusion for people with disability - 3

The Department of Health is reviewing its Disability Access and Inclusion Plan (DAIP) 2020–2025 and wants feedback on the DAIP’s key strategies.

Review of operational clinical and patient care at Fiona Stanley Hospital - 3

An independent review was undertaken by the Australian Commission on Safety and Quality in Health Care and MMK Consulting on Fiona Stanley Hospital

Public Hospital Activity - 3

WA Health provides accessible up-to-date information on activity in Perth metropolitan emergency departments as well as hospital beds in Perth and the country

Construction and operation of an aquatic facility/water body - 3

Advice about constructing a public aquatic facility including the role of local government, legislation and the Code of Practice for the design, construction, operation, management and maintenance of aquatic facilities in Western Australia.

Bed bugs - 3

Hydrogen sulfide and public health - 3

Sulphur, sulfur, hydrogen sulphide, rotten egg smell, sulphate, H2S,

Guidance on applying for approval to use biosolids in compost - 3

Biosolids are stabilised organic solid residues produced from municipal wastewater treatment plants.

Food allergen declarations - 3

Resources on food allergen declaration requirements for local government environmental health officers / authorised officers

HACC – publications and policies - 3

Publications and policies about the Home and Community Care Program (HACC)

Penalties under the Tobacco Products Control Act 2006 - 3

Individual and Company fines may apply for any breaches of legislation of the Tobacco Products Control Act 2006

Adult mosquito identification - 3

Accurate adult mosquito identification plays an important role in determining the species composition of mosquito fauna at a given place and time, whether significant pest or disease vectors are present, and the need for mosquito management.

Management of aquatic facilities in Western Australia - 3

Information on the aquatic facilities regulations and Code of Practice for public aquatic facilities in Western Australia.

Tobacco products and smoking implements display laws - 3

Information for retailers on the laws that ban the display of tobacco products and smoking implements to the general public.

WA Youth Health Policy 2018–2023 Toolkit – Resources for Health Service Providers - 3

Reduce exposure to environmental health risks - 3

Local governments have achieved huge gains in improving the health of local communities by initiating surveillance and assessment programs, and conducting health promotion activities that are designed to reduce the community’s exposure to environmental health risks common to WA.

Residential estates precincts and urban developments - 2

This information has been designed for State and Local Governments, and developers, who intend to develop land for residential estates and precincts.

Independent Governance Review of the Health Services Act 2016 - 1

The governance review will provide advice on the efficiency and effectiveness of the governance arrangements for the WA health system and make recommendations on system governance improvements.

Clinical Services Planning and Programs - 1

Clinical Services Planning and Programs

Clinical Governance, Safety and Quality - 1

The Clinical Governance, Safety and Quality Policy Framework specifies the clinical governance, safety and quality requirements that all Health Service Providers (HSPs) must comply with in order to ensure effective and consistent clinical care across the WA health system.

Mental Health - 1

Principles of practice – Domain 1 - 1

This domain includes the underpinning principles and philosophy of a palliative care approach and incorporates elements essential to developing and improving end-of-life and palliative care service provision at an individual and service level.

COVIDTestWA privacy policy - 1

Cockburn cement - 1

Dust and odour from Cockburn cement has been the subject of contention in the local community for a number of years. Despite the improvements in stack (chimney) emissions, dust from exposed stockpiles, graded roads and open areas may be a source of dust in the community under certain wind conditions.

Disability Health Network - 1

The Disability Health Network aims to improve health outcomes for people living with disability by effectively facilitating health policy and increased coordination of care across the State.

Food allergen declarations for food businesses - 1

Food allergen information for food businesses including general food service, hospitals and healthcare, camps, childcare and schools.

Separation of agricultural and residential land uses - 1

To provide specific requirements to assist local governments, developers, land owners and consultants in providing adequate separation from conflicting land uses, including the establishment of buffer areas in new residential subdivisions where possible conflicts with existing agricultural land use exist.

Public health nuisances of developments - 1

Developments, builders and contractors need to assess the nuisance impacts of their developments of residents and the local neighbourhoods

Access to WA Community Care Services - 1

Skin penetration procedures and the law - 1

If you are an operator providing any of these services, you need to be aware of the potential health risks and the importance of following correct infection control guidelines.

Starting a food business in WA - 1

Everything you need to know about starting or registering a food business in Western Australia, including a café, restaurant, shop, manufacturing food, cooking food from home, starting a mobile food van or fundraising event. This includes the process for registration with local government environmental health services, design and fit our requirements for a premises, fees, penalties and fines.

Managing Voluntary Assisted Dying Policy - 1

The purpose of the Managing Voluntary Assisted Dying Policy is to outline requirements for WA health system entities to appropriately, safely and effectively manage and respond to requests for voluntary assisted dying.

Resources for midwives and nurses on the Newborn Bloodspot Screening Program - 1

The WA Newborn Bloodspot Screening Program has developed a number of resources and guidelines to support midwives and nurses in this role

New assisted reproductive technology and surrogacy legislation for WA - 1

The Government is committed to supporting more Western Australians to start a family or expand their family with help from Assisted Reproductive Technology (ART) and surrogacy that is safe and ethically sound for all.

Mine sites exploration camps and construction villages - 1

Mine sites, exploration camps and construction villages need to consider the health and wellbeing of employees and local communities during the early planning stages for these types of proposals.